Terms and conditions
Please read the following terms & conditions carefully. These terms & conditions apply to anyone starting a course with “Funnystudying.com”. These terms and conditions are a contract between you (trainee) and Funnystudying.com.
Our service provides General Russian, Conversational Russian, Business Russian and Exam Preparation Russian courses online, via the Internet through audio or/and video call. The courses consist of 50 minute long classes for individual students.
Booking Russian lessons
All lessons bookings must be agreed in advance with your teacher via e-mail at the following address: email@example.com. Your teacher will confirm the date/dates and time of the lessons at least 24 hours in advance. You must confirm the date and time by answering the e-mail of your teacher at least 24 hours in advance.
Payment and fees
All fees and transactions are in Euros, unless otherwise agreed. All lessons must be paid in advance. You choose whether you pay 1 lesson or package. Lessons must be completed within 6 months from the date of the payment.
Bank card payments are made through the bePaid electronic payment system. The bePaid payment page meets all data transfer security requirements (PCI DSS Level 1). All confidential data is stored in encrypted form and is maximally resistant to hacking. Access to authorization pages is carried out using a protocol that ensures secure data transmission over the Internet (SSL / TLS).
Payment to residents of the Republic of Belarus is not available
You are required to be online and prepared for the lesson in the pre-agreed time.
You can cancel the lesson min 24 hours before. Otherwise the lesson will be charged.
Before the first lesson you are required to properly install Skype on your computer. In order to be able to participate on our lessons, you have to create a Skype account and add our teacher to your contact list.
A broadband internet access is required to ensure the quality of the sound and the video. In case of slow internet connection (poor audio/video quality) our teacher may ask you to switch off the camera to achieve better audio quality.
If you decide to terminate your course and will not attend the rest of the pre-ordered and/or pre-paied lessons, no refund will be made by Russian Online.
Credit card fees are non-refundable.
Cancellation and delay policy
If you are unable to attend the lesson in the pre-agreed time you have to notify your teacher at least 24 hours before the scheduled time by e-mail. If you cancel the lesson with less than 24 hours notice or miss it, or failed to log-in within 15 minutes following the lesson start time, the lesson is to be considered as if it was completed.
The teacher reserves the right to terminate the lessons in case of force majeure and in any of the following cases:
- extremely bad audio quality
- disruption of the Internet services on any sides of the lesson
If extremely bad audio quality and/or disruption of the Internet services are on teacher’s side the lesson will be rescheduled. If extremely bad audio quality and/or disruption of the Internet services are on student’s side, you can reschedule only 30 minutes lesson.
In case of force majeure, if more than 30 minutes are completed, the whole lesson will be considered as completed.
In case you are late and you didn’t inform the teacher of the delay, the teacher will sign out of Skype/ after 15 minutes and charge you for the lesson.
If you buy a single lesson and/or a package of 5 or 10 lessons you must attend those lessons within six months from the date of purchase, otherwise you lose the right to complete them.
Exclusion of liability
Learn Russian Online with Funnystudying.com cannot be at any time held responsible for any damage caused by the performance or inadequacy of the services of any third party
(e.g.: the Internet, Skype, Zoom)
FunnyStudying.com reserves the right to change any of these conditions at any time deemed necessary to reflect current market and economic conditions.
If the Client is unhappy with the teacher or any aspect of the teaching they must inform the Company immediately in writing. The Company cannot deal with issues or complaints retrospectively. The Company reserves the right to offer solutions to the issue such as speaking to the teacher about the problem, changing the teacher, offering the Client an alternative course or location.